Terms of use
1. PREAMBLE
The idswissbotanicals.com website has been developed and is operated by Babylon Groupe Europe SAS. 75 avenue Gabriel Péri, 38400, Saint Martin d'Heres, France. On the other hand, the following general terms and conditions of sale apply exclusively in the version valid at the time of placing the order (hereinafter "GTC"). We do not recognize any deviating conditions from you. You have the option of saving or printing these terms and conditions. You are solely responsible for saving and printing this document.
We reserve the right to add to, change or delete these terms and conditions at any time.
Any disputes will be handled in France.
2. GENERAL TERMS AND CONDITIONS OF USE
The terms and conditions set forth herein are the basis for the use of idswissbotanicals.com and the purchase of products or services from this site. By purchasing products from the Avengarde online store, you confirm that you have read and accepted our terms and conditions.
3. LEGAL CONDITIONS
Babylon Groupe Europe SAS is legally authorized to market the products offered on idswissbotanicals.com. The products we offer are legal in France and in the European Union and are not subject to the law on drugs.
However, it is impossible for us to be certain of the exact legal status of our products in other countries due to the constantly changing legislation in the sector. Therefore, we cannot provide any information on this subject, nor can we guarantee the legality of our products outside France. You therefore accept the responsibility to inform yourself, before ordering, of the legal status of each of the products you wish to order as well as the legality of importing these products into your country.
By placing an order on idswissbotanicals.com, you confirm that you are over 18 years old. Access to our site is for adults only. If we learn that a minor has placed an order, we will immediately cancel the order without notice and the account will be closed.
All information that we communicate, especially but not only on idswissbotanicals.com, social networks, the newsletter or blogs, are in no case solicitations to consume and/or to buy.
We cannot guarantee that all information on idswissbotanicals.com is always up-to-date or complete.
4. OFFER AND CONCLUSION OF THE CONTRACT
By clicking on the "Confirm Payment" button, you are placing an order for the items in your shopping cart. We will confirm receipt of your order by e-mail immediately after you click on the "Confirm Payment" button. A contract is concluded with the receipt of the order confirmation. The contract is concluded under the conditions (price, quantity, shipping costs, deposit and return costs, voucher, gift voucher) valid in the respective offer.
We do not require a minimum order amount.
5. RAW MATERIALS, RAW EXTRACTS AND PRODUCTS OF BABYLON GROUPE EUROPE SAS
You assume full responsibility for personal injury, damages, punitive actions, loss of profit or revenue, loss of use of any product or equipment, and any loss of property that may result from the acquisition, use or misuse of a Babylon Groupe Europe SAS product. Babylon Groupe Europe SAS, its owners, agents and employees shall not be liable for the actions of the customer.
5.1 RAW MATERIALS AND EXTRACTS OF BABYLON GROUPE EUROPE SAS
Babylon Groupe Europe SAS specializes in the production and marketing of raw materials and extracts, which are suitable for the production of various natural products, tobacco substitutes, food supplement preparations, cosmetics and health products. be. Raw materials and raw extracts are generally not suitable for ingestion and Babylon Groupe Europe SAS explicitly discourages such projects. We also discourage unauthorized use or use of our raw materials and extracts, any illegal use and any use of our extracts and raw materials is at your own risk.
5.2 LIMITATIONS OF THE APPLICATION OF OUR PRODUCTS, RAW MATERIALS AND EXTRACTS
Our products and extracts, as well as our raw materials, are not medicines and/or have no medical value as such.
They should not be used as a substitute for medication. We also do not advise anyone to stop their medical treatment in favor of CBD, or to act contrary to a medical recommendation.
6. TERMS OF DELIVERY
The items offered are always in stock. We ship within 24 hours of receiving payment, except on weekends and French holidays. If an item is not available at short notice, we will contact you and you will be informed about the status of your order. The shipping process will not start until we receive your payment, so the delivery time is only valid from that moment on.
7. PRICE
The legal value added tax is already included in the indicated sales price, while the final price of an order plus shipping costs will be charged.
8. SHIPPING COSTS
Shipping costs are calculated according to the weight and destination of the shipment concerned.
9. METHODS OF PAYMENT
Payment can be made by bank transfer or credit card.
10. GUARANTEE
You agree to check the goods upon receipt of the shipment and to report any apparent defect immediately, within 48 hours at the latest, to the following address: contact@idswissbotanicals.com.
11. REPLACEMENT / REFUND POLICY
Our return/replacement policy can be found here and is an integral part of these terms and conditions.
11.1 BREAKING
Transport damage must be reported within 48 hours after receipt of the goods, after which time the claim for free replacement will lapse.
11.2 NON-RECEIPT
In the event of non-receipt of the goods, we will send you a replacement product provided that you have explicitly informed us of this in writing. You have one month to report the non-receipt of your order.
11.3 REIMBURSEMENT
To be eligible for a refund, we must have received the returned product within 30 calendar days of your purchase. The product must be in the same condition in which you received it. If the returned product is received after 30 calendar days, you will not be eligible for a refund.
After receiving your item, our team will review it and process it for a refund. The money will be refunded to you in the original payment method you used when you made the purchase, unless otherwise requested.
12. FORCE MAJEURE
We shall not have failed in our contractual obligations insofar as the execution is hindered, delayed or prevented by a fortuitous event or force majeure. An act of God or force majeure shall be considered to be any unavoidable fact or circumstance, external to Babylon Groupe Europe SAS, unforeseeable, unavoidable, independent of our will and which cannot be controlled by the latter, despite all reasonable efforts.
In case of force majeure, we will inform you within 5 days of the date on which we become aware of it. The two parties will then meet within 10 days, unless this is impossible due to force majeure, to examine the impact of the event and agree on the terms of the agreement.
13. DATA PROTECTION
Discretion in order processing and customer service are our top priorities. Babylon Groupe Europe SAS guarantees that the collection, processing and use of personal data are in accordance with the provisions of the French Data Protection Act and the legal standards.
14. APPLICABLE LAW
The present general terms and conditions and the contracts concluded on the basis of these general terms and conditions are subject to French law. The place of jurisdiction is Lausanne. We reserve the right to take action at the competent court of your domicile or your registered office if you are a company.
In case of dispute, you must first contact Babylon Groupe Europe SAS to find an amicable solution.
In the event that certain provisions of these general terms and conditions of contract should be totally or partially invalid, the validity of the other provisions shall not be affected. The totally or partially invalid provisions shall be replaced by provisions whose content comes as close as possible to the provision that has become invalid.
15. ORIGINAL TEXT
The general conditions are written in French. In the event of contradiction, the French version is authoritative.
If you have any questions or comments, please do not hesitate to contact us.
E-Mail : contact@idswissbotanicals.com
Tel : +41 21 588 1717
(MONDAY TO FRIDAY: 9 AM TO 6 PM).